EGAR TECHNOLOGY COMPANY HAS INTRODUCED THE SYSTEM OF BUSINESS OPERATIONS PROACTIVE MONITORING AT HOME CREDIT BANK

EGAR Technology Company has completed the project in Home Credit Bank for the introduction of proactive monitoring of business operations, which are carried out in an integrated landscape of the IT systems of the Bank and are critical for business continuity ensuring.

EGAR Technology specialists deployed a centralized monitoring system, allowing for real-time control of performance and reliability of core banking applications and enterprise service bus. This solution has been built on the basis of the CA Application Performance Management (APM) product line, its key component being the CA Introscope product (former name – CA Wily Introscope).

A detailed monitoring system allows to centrally manage business applications covered by the bank 24×7 using a variety of “monitors” that provide convenient tools for graphical analysis of the current situation for operators of support department.

Proactive nature of the monitoring process gives the opportunity to localize the negative trends of failures in critical business processes and to provide the high level of operation reliability of corresponding IT systems complex.

Sergei Novitsky, Head of information technology support of Home Credit Bank, said: “The expanded on the base of CA Technologies products solution enables us to lead in a productive environment proactive monitoring of the Bank’s core integration bus, ensuring transparency of information flows. We have the ability to monitor in real time the interaction of dozens of information systems and the processing of millions of requests per day, eliminating bottlenecks in processes before they affect the provision of services to clients. Experts of EGAR Technology have successfully coped with the extraordinary research as well as with the technological part of the project, in compliance with their obligations under the terms and demonstrated expertise in the architecture of the banking systems, as well as in integration and understanding of the banking business. ”

Director of Business Development of CA Technologies in Russia and CIS Oleg Yusupov adds: “The Home Credit international banking group has always demonstrated commitment to advanced technological solutions. The choice in favor of CA APM product line for the organization of monitoring of banking operations, as well as effective solution implementation scheme, realized by EGAR Technology team, give the Bank an opportunity to gain significant advantage in the highly competitive financial services market. ”

Head of Systems Integration Department of EGAR Technology Alex Matukin comments: “Home Credit Bank is one of the leaders of the Russian financial market, being one of the top 10 lending institutions in terms of crediting of the population. We are pleased with the opportunity to make a technological contribution to the development of the Bank’s business and provide an even higher level of reliability assurance of its services, which are needed today by more than 22 million Russian customers. ”

Integration Departments of EGAR Technology provide a range of services in audit, design, development and implementation of integration solutions on platforms from leading manufacturers in the segment of IT, including technical support of integration solutions and organizing of central monitoring of business operations and IT infrastructure of organizations.

About “Home Credit and Finance Bank” LLC

Home Credit and Finance Bank LLC (www.homecredit.ru) occupies the leading position in the retail financial market, is in the top 10 in terms of crediting of the population and has one of the largest branch banking networks in Russia.

Bank’s customer base exceeds 22,600,000 people, which is about a third of Russian households. The distribution network of Home Credit Bank has 1,430 offices in various formats, 803 ATMs and more than 59,000 points of sale.